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WORKman Blog

Welcome to the WORKman Blog.  Here you will find comments about the culture and implementation of FSA/EAM/CMMS systems based on our experiences. Feel free to submit a comment and to subscribe via RSS to the blog posts.

Accurate paperwork

Consider this scenario.

You have a customer with a large number of assets spread over a large site. Many of the assets are very similar in nature, and may even be grouped together. You receive a call from the customer telling you that one of the machines has broken down. The caller is unable to provide a serial number or a plant ID, but assures you that the technician will be shown the exact machine needing repair when he arrives on site.

You know you have repaired some of these machines for the same customer before, but what you don't know is ...
Posted by Mark Chimes

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